 One.technique promise
1. Once the same product has changed in the production in the future, the company will publish to the users;
2. After buying our products, our company agrees to exchange according to the rule of paying the price difference if the customers are not satisfied with the capability etc;
3. We deliver the goods strictly according to the contract and promise the 100% quality of our equipment;
4. The standards of the products will be performed strictly according to our national pertinent regulation and verification regulation.
Two.after-sale service promise
1. In order to provide better service to the customer, our company equips special principal and professional maintenance personal who will in charge of the products’ maintenance, visit of the users, collection of users’ advises and building up users’ file.
2. According to the needs of the customer, technique personnel should organize the training on the technical performance, operation, problems which should be paid more attention and the way of fixing the common breakdown.
3. For our products, we maintain them for free in three years and guarantee for life.
4. After getting the service phone, we will reply in two hours and achieve to the locale and deal with it in 48 hours. If we come across the special circumstance and cannot achieve in time, our company will notice the users in time and get their understanding and arrange another time to resolve it as soon as possible.
5.We will provide our products’ all kinds of software and upgrading service actively.
6.Our company set up security system of after-sale service. |
